North Road, Eastertown, Lympsham,

Nr Weston-super-Mare, Somerset. BS24 0HS      

 Tel: + 44 (0) 1934 750352   Fax: + 44 (0) 1934 751348

 E-mail: enquiries@p-e-t-s.co.uk

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WHAT OUR CUSTOMERS SAY

We can put you in touch with existing customers. Many of our new customers come to us on the recommendation of a friend or relative. Here are just a few of our customer’s comments:

Mr and Mrs Carter, USA and Athena the cat November 2007
"The vet pointed out that you had kindly had Athena's rabies shot done.  It was a wonderful surprise and very much appreciated. 

If you ever need to use us as a reference, please feel free to do so.  We were very pleased with ever step of your support. 

Athena made the transition safely and comfortably with wonderful attention."

Elissa
Lisa Nicol and Bailey, January 2008, Abu Dhabi
"I would like to inform you that my cat Bailey has arrived in Abu Dhabi and my partner has picked him
up and everything went fine. I would like to to thank you for all your help and support.

When I get over there I will send you a email to let you know how he is getting on ."
 

Mr and Mrs Fidler and Billy the Springer Spaniel, Sydney, Australia December 2007

Just to let you know Billy has finally arrived at our new home in Buddina on the Sunshine Coast! Billy is very healthy and it's really like he's never been away!

It's very hot and humid here with temperatures at night not falling below 70f and up to 90f+ during the day! We are sure that Billy will soon get used to all the heat, he can always jump in the nearby sea or rivers to cool down! We really want to say a big THANK YOU for your help in getting Billy all this way to the other side of the world. It seems to have been harder for us than Billy.

It's almost bedtime here now and Billy is fast asleep as usual on our bed! Hope you had a good Christmas and New year.

Thanks again.  Neil, Alex, Huey and Billy Fidler" 

Mr & Mrs Field Spain November 2007 Monty the Hamster and Sammy the Cat

"Hi Chris and all  sorry been so long contacting you have just got internet connected. thank you for every thing Sammey and Monty arrived safely and no worse for the journey to Spain and have settled in here ok. the last 4 wks have flown by what with decorating and trying to sort everything. i hope you all have a good Xmas and new year , I will send photos of the animals in there new surroundings soon. thank you once again for your excellent service I will be glad to recommend you to anyone needing to transport livestock.
 

A big thank you

Jeff , Chris, Megan, Sammy and Monty"

Mr Morgan and Emma and Bess, Sydney, Australia October 2007
"Hi Christine,
  I hope you're well. The dogs landed in Australia without any problems thanks to you're good service. So a BIG THANK YOU!"

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Mr & Mrs Mackay, France  September 2007

Moving from the Scottish Borders to the Pyrenees with 4 cats aged between 10 and 19 seemed a daunting prospect - no direct flights and a complicated and stressful journey.  Whitehouse Kennels and Cattery offered the perfect solution.  Our cats, our overnight baggage, and two now de-stressed owners were collected from our home by a calm and competent driver in an air-conditioned minibus. Hamish, Pepper, Millie and Mumsie were housed in large crates with beds, food and water, and favourite jumpers. We had comfortable well-padded seats. Our driver ensured that our cats and we had plenty of breaks and our overnight stay near Paris proved most enjoyable.  We arrived at our new home the following evening in great shape.  All four cats had eaten well, performed the necessary, and none of them had been ill en route.  Bravo Whitehouse Kennels! 
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Hannah, David & Dylan Mortimore, Auckland New Zealand, October 2007
Lara has arrived safely and in very good condition.  It was a very emotional reunion on all our parts.  When we arrived to collect her she looked at us for a couple of seconds and then realised who we were and went crazy! Her tail was going like mad and she was jumping everywhere. We couldn't believe how well she looked!

We have now returned to our house and after spending a few minutes investigating everywhere and having a good old 'nose' about she settled on her new bed and went flat out!  I had forgotten how loud she snores - we couldn't hear the TV.

We would like to thank you all for the obvious good care you took of our precious Lara as she seems to have come out of this experience relatively unscathed, which we are sure is due to the care she was given during her time with you.  We are eternally grateful to you and will be recommending you to everyone we know and writing about you on the emigration blogs.

We have to say it once more - Thank you!!

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Mr and Mrs Taylor Alicante, Spain October 2007
"Ruby arrived safe and well thank you so much"
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Mr and Mrs Barker Cancon France, October 2007  and"Winston" the cat
"I cannot praise your organization enough. Especially given the fact you had such short notice. I was amazed at how smoothly everything went. The driver made the trip seem a lot shorter than it was and it turned out not to be the trial we had both feared at all. His knowledge of the country and his general confidence made things seem a lot simpler than if we had attempted them ourselves. If I hear of anyone at all thinking of doing the same thing I shall certainly recommend you."

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Mr and Mrs Wood "Clipper" Dubai August 2007

(Clipper day boards and then we arranged his tranpsort to Dubai)

"We will miss you too. It has been so great to be able to have such a caring and professional group of people to care for Clipper"

Mr Liddamore, Cyprus July 2007

Coco arrived fit and well, although Cyprus Customs insisted on another CYP £51 for out of hours collection.

As promised a selection of photos. Hope the files aren't too big. Thanks for sending Sandy's fleece back and for all you help.
Mr and Mrs Haincock, Cardiff, UK July 2007
Cara collected from Gatwick Airport and delivered home in the early hours!
"Many thanks for your kind attention, and she had a wonderful time in our swimming pool in Lanzarote apart from clogging up my filters every day!"
 

Mr and Mrs Haincock, Arrecife - May 2007,

Everything went splendidly picked her up last night and she is now sat here basking in the sunshine. Thank you!

Mrs Bentley, Alicante, Spain - May 2007 

"Thanks to everyone at Whitehouse Kennels for looking after me"

Mr and Mrs Blake, Portugal -  February 2007

"Dear Christine and all staff just to say a big thank you for your professional service that you provided for my two cats and safe arrival to Portugal. All the worry that I caused myself was necessary as they have settled in lovely. Many thanks."
Mrs Hutchinson, Auckland New Zealand - April 2007
"A big thank you and your staff for the level of service and help you have provided"
Mr and Mrs Blake, Lisboa Portugal - March 2007
 
"Arrived safely in caravan and purring thanks so much."

Mr and Mrs Anderson, Auckland, New Zealand - December 2006

Just a short note to say thanks to you and all your staff for looking after Basil our cat before shipping and also for the efficient way in which all the documentation was handled.  We picked him up the morning he flew in and he's been fine but finding it hot here with his winter coat, hence spends all day under my daughters bed and comes to life in the night.

 I would have dropped you a note earlier but its taken until now to get the internet up and running - shipping still to arrive.

Many thanks again - I'll recommend you to the shippers I used as they are from South Wales and seem to only suggest a kennels in Heathrow area.

Regards  Catherine Anderson & Family
Rob Derrick Perth Australia - January 2007
"I would like to say a huge thank you for your help, kindness and consideration towards Ryka in his transportation etc. It was a huge relief to know he arrived safely."
Mrs Hutchinson, Auckland, New Zealand - January 2007
 
Just to let you know Oliver arrived safely in Auckland and is now settling into his new home.  His first stop on his tour of inspection (after a little meal) was his favourite spot - curled up on the bed.  He seemed quite calm and untroubled by his long flight and big adventure!
 
May I take this opportunity to thank you again for all you have done to ensure that everything to do with the export of Oliver the NZ went smoothly.
Sarah Paur, Sydney, Australia - November 2006
"Dear Christine
 
Thought I'd drop you a line to let you know that Bunty arrived safe and well in Sydney and is enjoying being back at her old home.
 
Thanks very much for all your help it certainly took a lot of the strain out of organising it."

Mr and Mrs Primrose, Cape Town, South Africa - December 2006

"Just wanted to say thank you so much for getting Jazz and Bones to South Africa for us, when we picked them up they were absolutely fine just like they had been in the car for a couple of hours!!!

I was really worried and stressed about putting them on a plane but you were great and took a lot of the worry away. So thank you again!"

Mr and Mrs Harris San Diego USA December 2006
"Brandy arrived safe and sound. Thanks for looking after her" 
David Jones USA - November 2006
"Thank you very very much for your good work in your efforts of exporting my puppies to their new home in the USA. If I have need of further export I need look no further than your good selves and your excellent service thanks again."

Mr and Mrs Rapa Hurrell Gozo - September 2006

"Hi I would like to send you a big thank you for taking care of my cats Stella and Shandy. A big thank you for all that you did!"

David Jones - October 2006

We got back late last night with the puppies.  They were in excellent shape and Dennis is very excited because they are so friendly and out-going.  We have a very good dog but she is very shy and her puppies have also been very shy.  He wanted something more aggressive and he is very pleased with the puppies.

Karen McSpadyen - October 2006

My chocolate Labrador Biscuit who flew from East Midlands to Alicante on the 24th October arrived safe and well, he is currently enjoying his walks on the beach and is getting on very well with his new doggie friend Bramble who he lives with.

Many thanks for all your help and advise.

Sarah Hexamer New Zealand October 2006

We were sent these from a customer who we sent their two dogs to New Zealand. if there is any chance we could use the one when they arrive would be fantastic. Pictures certainly worth more than thousands of words!

Mr and Mrs Bainbridge, Greece, October 2006
"Porsche arrived he is fine thanks for your help"
Mr & Mrs Cox, Alicante, Spain, September 2006
"Hi cats settled fine.Thanx 4 all ur help."
Mrs Skinner Malaga Spain - August 2006
"Harley arrived safely. So happy to be with us again."
Mrs Searle New Zealand  - August 2006
" Jack and Millie arrived safely from England. They r happy and look really well. Thank u so much 4 everything u did for them!"
Mr & Mrs Roth, Cyprus - July 2006
"Toby absolutely fine. Many thanks again for everything"

Mr and Mrs Granville, Zante - July 2006

"Hi Christine received Bruno and Toto thanks both ok."

Mr and Mrs Watson, Malaga - July 2006

"Tilly now with us at the villa and safe and sound. She is none the worse for her experience. She says a big thank you for looking after her so well and a big thank you from all of us."
Mrs and Mrs Boyce, Canada - June 2006
"Joe & Muriel have asked me to send their thanks for all that you did, you made their journey over easier for them, as well as the boys. They really appreciated your help at the airport and Valerie and I would also like to thank you for giving that little bit extra at the airport."
Mrs Olds, Cyprus - June 2006
" Suzie the Yorkshire Terrier arrived safe and very well. She was bright as a button when she came out of her box thanks"
Mrs Kurtaran Bodrum, Turkey - June 2006
"I would like to sincerely thank you on behalf of my mum Anne Kurtaran, for all the help you have given her in getting "Simba" off to Turkey.

You went out of your way to give and help her in every way possible and she is truely thankful.

Long may your business prosper and we wish there were more people like you in this world."

Nicola Boyle, Valencia Spain May 9, 2006.

"Got the cats thanx again 4 the great service"

Jess and Moira  Spain - May 2006.

"Thanks for all your help getting us both here"

Mr Godwin, Ontario, Canada - March 2006

"Thank you for all your help getting my dogs to me, they are doing well.
p.s Nell still sleeps in her crate!"

Mr Goodwin, Breeder, Canada - January 2006

" Let me thank you again for getting your dogs over to me, they are doing well, Floss has 6 puppies sired by my own dog"

Mrs Oliver, Prague - January 2006
"Just collected Blue thanks for everything u have been excellent"
 
 Mrs Banger, Alicante - January 2006
"Just to let you know we all got here ok thank u 4 everything again"
 
Kester, Toronto Canada - November 2005

"Many thanks for helping me to get a beloved furry companion to accompany me in the journey through a doorway to a new life.

People would say its an odd thing to do just for an ordinary cat, they just don't understand that there is no such thing as an ordinary cat"

Ryan and Kitty, Spain - November 2005

"Ryan and Kitty are well settling into Spanish living, thanks for all your help"

Charlie, Thailand - November 2005

"Just a note to thank you with Charlie's export. His cage was pristine when he arrived, no mess - nothing. I had to wait for my friends to collect me so I bought him a sausage roll while we waited. When they arrived and we started moving Charlie couldn't hold it any more and widdled all the way down the main passenger concourse! "

Ju Ju, Africa - November, 2005

We would like to thank you for the efficient and very pleasant way your side of the business was undertaken and I think your driver is due for a special thank you. He obviously looked after Ju Ju with great consideration. Many thanks indeed.

Thomas and Della, Valencia, Spain - August 2005:

"We would like to say a big THANK YOU for making all the arrangements everything went purrfectly and we would not hesitate to recommend your services to anyone who asked."

Frankie and Charlie’s mum and dad, Weston-super-Mare

"We know Frankie and Charlie have real friends at Whitehouse."

Beth's mum and dad, Weston-super-Mare

"We have always been impressed with the professionalism and reliability of Whitehouse."

Minnie’s mum, Burnham-on-Sea

"I know when I leave her with Jerry and his staff she is in very capable hands."

Molly and Crookshanks mum, Beauly, Inverness-shire

"I am just writing to say thank you for taking such good care of our two cats. They boarded with you for two months and I can honestly say I’ve never seen them looking so well.

The pair of them recovered quickly from the long journey to Scotland. Molly, being an outdoor cat refused to stay in the caravan and has adopted the workshop as her home.

She loves exploring it and had become a mouser of the first order.

Crookie on the other hand has found the warmest place in the caravan and only moves to eat!

So once again, many thanks to everyone involved especially Kelly who has taken such good care of the girls."